Five Star Customer Service Through Patient Courtesy, Waiting Room Rounding, and Phone Etiquette
MedicalGPS
OCTOBER 26, 2022
Fostering Five-Star Customer Service – Attitude Makes the Difference. Whether you’re maintaining open/positive body language, addressing the patient by name, or taking an interest in the details of the patients’ personal life, all of that adds up to treating the patient with courtesy and respect. Letting the patient know that you respect and value them makes all the difference.
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