Fri.Jan 05, 2024

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The Unfortunate Truth About Improving Your Patient Retention And PVA!

DC Practice Growth

In health and business … One of the business lessons I learned very early on in my life came from Jay Abraham. He said there were only three ways to grow a business. The first was to increase the number of new customers or new patients. The second had to do with all things pricing and raising a business’s average order value. And the third way was to, in his words, increase the number of transactions a customer has with you.

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Is Hiring Associates a Waste of Time?

DC Practice Growth

Strap in, this is going to be a rough ride… Strap in, this is going to be a rough ride… For 10 years I was practically the “poster child” for an associate based practice. I owned 8 offices with no less than 30 associates at any one time for all those years. Since then I’ve consulted with easily over 300 practices on an intimate personal level, having reviewed more financials in the form of quarterly and annual profit and loss statements, balance sheets, scorecards and numbers than just abo

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